Park FAQ

GENERAL FAQ

All guests are subject to ride-specific requirements and restrictions. Guests who do not comply with park rules will be required to leave.  All accidents or inquiries must be reported in accordance with posted instructions.  All claims, including but not limited to claims arising from participation in rides or games, shall be brought exclusively in the Courts of the State of New Jersey located in Ocean County

 

No, the properties of Casino Pier including the go-karts, and arcade areas are non-smoking.

Several ATM’s are located inside the Casino Arcade as well as outside the main ticket booths on the ride pier.

Each weather event is different, but in cases of severe weather the rides are closed until it is safe to operate them once again. If weather conditions prevent us at anytime from presenting a safe environment for our guests and team members, we will temporarily suspend operations until management feels it is safe to reopen.

First Aid is located inside Guest Relations on Casino Pier. We also have several managers carrying walkie-talkies on the property at all times. They can have First Aid brought to your location if needed.

We will be honored to be a part of your special day. Notice helps! Please call or email Maria (maria@casinopiernj.com or 721-793-6488 x 8217) if you are planning on coming down to take photos. We will be willing to meet with the photographer before hand to suggest spots to take.

Want to make your child, husband/wife, girlfriend/boyfriend, mom/dad, grandparents or friend feel even more special on their birthday? Wish them a Happy Birthday on our digital sign on Casino Pier and have the entire Seaside Heights and Park boardwalk see it! The sign is located above the Kohrs Ice Cream building on the boardwalk, up Grant Avenue. This is right outside our entrance to the pier, you can’t miss it! The Birthday message comes on about every 5 minutes!

 

The message will also be seen on our digital sign on our arcade building on the street. It will stay up the entire day!

 

$25.00 for the digital sign

 
To purchase your sign click here

 

You must book your sign 48 hours in advance. If you are looking to book less than 48 hours, please email Maria maria@casinopiernj.com PRIOR to purchasing to make sure the sign can be up for your designated date.

PIER FAQ

It is free to enter the Amusement Park however all riders, including accompanying riders are required to pay a fee per ride.

Shoes and Shirts are required to be worn on rides.  Bikini tops and brief halter tops are not permitted to be worn.

Please visit the Guest Relations Office out in the Amusement Park for a boarding pass prior to riding.  The boarding pass will identify the rides and attractions that you can safely experience.

Only service animals specifically trained to aid a person with a disability are permitted. 

Each ride has the height requirement posted at its entrance.  Our website also lists the heights under each individual ride in the ride section.  When visiting our property guests can receive a Ride List rack card at our sales booths that indicate the height requirements.  At request, riders can also receive a ride height wristband at our Guest Relations office that indicates the height of a rider.  Let’s face it, children don’t like to be measured constantly so take advantage of this to make your experience more stress-free!

Loose articles such as cellphones, hats, keys, etc. may fall from your person and injure other guests on the property.  Loose articles should be left in the storage bins provided, or with a non-rider.  Items lost in ride areas cannot be retrieved until the end of the day.  It is recommended to complete a Lost Items report at the Guest Relations office.

BREAKWATER BEACH FAQ

Food and Drink are NOT permitted in the park. Guests are allowed to bring a coffee in a disposable cup, or one plastic bottle of water. No reusable beverage containers (such as Stanley, Rtic, Yeti, etc will be allowed). Food for infants and medical needs, or allergies are exceptions, and must be cleared by a Supervisor or Manager. All bags are subject to search. Food brought to the front gate will be asked to be returned to your vehicle or thrown away. This is a zero-tolerance policy and strictly enforced.

Breakwater Beach is a family-oriented park. Appropriate swimwear must be worn at all times. All swimwear must be clean, non-see-through, with no offensive language, no over-exposure, and must fit properly.  Prohibited clothing includes, but is not limited to: street clothes, khakis, gym shorts, demin, sports bras, thongs, or other undergarments. Clean T-shirts are permitted for sun protection but not permitted in water. Loose fitting clothing is not allowed on any body slide.

No! The pass is available for purchase any day both parks are open. It can be used on multiple days or on one day! (Ex: Waterpark admission one day, and the Ride Wristband on the second day)

Yes, although we cannot offer a quicker access to the towers as there is only one staircase and no back entrances for the slide towers, we do recommend stopping by guest relations or asking the admission windows for a special wristband. The band is small and not conspicuous and will allow staff to know there may be a need to make accommodations. All written and verbal safety warnings and instructions, including height requirements, for each attraction apply to all guests. Prior to participating in an attraction, guests must be able to demonstrate an ability to understand, participate, and follow all attraction requirements. This includes, but is not limited to, demonstrating an ability to maintain the proper riding position, and paying attention to and complying with safety instructions. Park personnel reserve the right to deny entrance to an attraction based on safety considerations.

Yes, the fee is $5 off admission. No parents with children under 11 years old will be allowed to spectate while their children are on the slides…”If your child is in the water, you should be too.” 

We do not have a special location for spectators to stay within, and our policy is to focus on the safety of all of our guests, not to watch if someone is in the attractions who should not be, thus we do not offer a bigger discount for this admission.

The admission of the park is for all guests 2 years old and over.

When a storm approaches our area, the park will typically remain open; however, the attractions will close if there is danger. Rides will reopen when it becomes safe. We understand that this will disrupt your day but we hope to make it as minimal of a time as we can control. Should the park attractions remain closed for longer than 45 minutes, we will be happy to exchange your wristbands (not receipts) from today for a pass for another day. In order to obtain your free passes you will have to bring your wristbands (not receipts) from today to the admissions windows where you entered. Our friendly staff will exchange your wristbands for a return ticket for another day based on the time of day for the delay and the time you entered the park.

* If you choose to stay in the park until the rain passes you will not be given a readmission pass upon exiting.

* If you have chosen to leave and receive a pass, and decide to return later in the day, you must use your pass to re-enter. Once a band is exchanged it is no longer valid.

*In some cases the park will close once most of the guests have left. This depends on timing, length and severity of the storms. We will do everything in our power to reopen, however sometimes it is impossible.

* Please be sure to take all belongings with you in case of a storm, if the park closes you will not be able to reenter to return to your locker.

Our Waterpark is supervised by Nasco (National Aquatic Safety Company) certified lifeguards. We are there to keep you and your families safe.

Obey all lifeguard and staff instructions and observe all instructional signage. Failure to follow all rules, both written and verbal, can result in serious injury to yourself or others. Violation of rules, after one verbal warning, will result in immediate ejection from the park without a refund.

No one under 11 allowed entrance without a parent or guardian (18 yrs or older).

No, but you are allowed to go out of the park and re-enter with your wristband on as long as it’s within your paid time frame.

No, they are not permitted on the slides for your safety.

Swim Diapers are required on all children who wear diapers and available for purchase at the store. Additionally we ask that diapers are changed in changing rooms and restrooms per the NJ Health Department.

Re-admission is available while within your allotted time. Guest must follow established instructions and are required to show their wristband at re-entry.

The Harbor Wave Pool, Hot Springs, Patriots Plunge, Double Tubes, Two If By Sea and Lazy River are heated.

These are available on a first come, first serve basis and RUN OUT QUICKLY on busy days. We do not guarantee a chair for all of our guests.

No, we do not rent out towels. But we do have towels available for purchase in the Gift Shop.

Yes, lockers are available for rent. Small lockers are $20 and large $25. There are two locations, one under the food deck, and an accessible location by the entrance to the Lazy River.  Breakwater Beach is not responsible for any items placed inside lockers and recommends leaving all your valuables safe at home. There are no refunds for unused time of the locker.

We do not offer these, but sell discounted passes at Easter weekend, and we also have a holiday sale in December.

We do have changing areas available near the restrooms in the center of the park.

There are no refunds.  If you purchased tickets online, they do not expire and can be used for future visits.  

If you decide to visit on a day that cooler, we do not offer refunds if the water is cold.  Unfortunately the weather changes day by day and especially in the outside of summer months.

Yes, two restrooms are handicap accessible and are located in the front of the park, near the main entrance. The majority of the park has accessible areas for guests with disabilities.

We do offer a group discount for larger groups, and also have discounts for functions such as corporate outings, fundraisers, etc. Groups must be booked in advanced – no group discounts are offered on the same day as admission. Please contact Group Sales Cheryl Watrobsky at 732-793-6488 x-8215 or cwatrobsky@cpbwb.com

YES! these be booked online at our website or you can contact Cheryl at x-8215 or group-sales@casinopiernj.com or cwatrobsky@cpbwb.com. Birthday parties must be booked in advanced and not offered on the same day as visit.

Breakwater Beach provides United States Coast Guard (USCG) life vests in a variety of sizes and free of charge throughout the park. Only USCG life vests may be worn; floatation devices such as noodles, swimmies, water wings, in-suit floatation devices, personal swim rings/floats and boogie boards are not permitted. In our wave pool and lazy river, we ask that all parents stay within arm’s reach of their children who wear life vests.

It is recommended that anyone with pre-existing medical conditions evaluate their ability to participate in water activities. This includes but is not limited to; head, neck or back problems, arms or legs in casts, and pregnant women.

Commercial photography is prohibited except with prior permission. Admission to the park signifies your permission and agreement to take and use your photographs or images for educational and promotional purposes.

Pets: Pets are strictly prohibited from any part of the premises. Service animals, not therapy animals, as defined by NJ state law provided below are permitted: 10:5-29 Person with a disability; accompaniment by service or guide dog; use of public facilities; liabilities. While Emotional Support Animals or Comfort Animals are often used as part of a medical treatment plan as therapy animals, they are not considered service animals under the ADA. These support animals provide companionship, relieve loneliness, and sometimes help with depression, anxiety, and certain phobias, but do not have special training to perform tasks that assist people with disabilities. Even though some states have laws defining therapy animals, these animals are not limited to working with people with disabilities and therefore are not covered by federal laws protecting the use of service animals.